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Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from MagicResin.com (the "Site", "Website").

PERSONAL INFORMATION WE COLLECT
Since we operate on the Shopify platform, some information about your device may be automatically collected, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we may collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We do not collect Device Information directly, but we do run ads with Facebook and Google, which use tracking codes on our website.

We collect Device Information using the following technologies:

“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
“Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, email address, and phone number. We refer to this information as “Order Information”. We do NOT retain the payment information. Payments are handled safely via Shopify's payment gateway.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

Communicate with you;
Screen our orders for potential risk or fraud;
We use the Device Information collected by Facebook and Google to provide you with targeted advertisements or marketing communications we believe may be of interest to you. However, we do not collect or store this information ourselves.

SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties, such as Facebook and Google, to help us run ads and provide targeted advertising. We trust that these platforms comply with applicable privacy regulations.

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.
In the event that information comes from orders placed on Amazon for our products, your information is deleted within 31 days, and is NOT shared to any third-parties other than to carriers for the creation of shipping labels (e.g. UPS, USPS).

BEHAVIORAL ADVERTISING
We may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you, through the Facebook Tracking Pixel. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by visiting the platforms you use or by using programs like Ad Block.

DO NOT TRACK
Please note that we alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser, which means we do not create cookies in this case.

YOUR RIGHTS
Our website is not intended for EU visitors. You can contact us to access, correct, update, or delete your personal information.

DATA RETENTION
The Website will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

In the event that you purchase our products from Amazon, your order may get synced to our Shopify platform. In this case, your data is kept for a maximum of 31 days from the order date. The order information (name, phone, address, email, items purchased) is provided to us by Amazon, and we use it to fulfill your orders. The data is stored safely in our databases (AWS) and deleted within 31 days from order date.

CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

MINORS
The Site is not intended for individuals under the age of 13.

CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at contact@magicresin.com or by mail using the details provided below:

Magic Resin
4653 Nall Rd, Farmers Branch, TX 75244, United States
160-1990 Rue Cyrille-Duquet, Quebec, QC, G1N4K8, Canada
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